Return and refund policy

Beverages

For health and safety reasons, beverages cannot be returned. If your order arrives damaged, defective, or incorrect, contact us at info@drinkweird.com within 30 days of receiving your order. Include photos of the issue and your proof of purchase. We'll make it right.

Apparel

We accept returns on apparel within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Return shipping is the responsibility of the customer. To start a return, email info@drinkweird.com with your proof of purchase.

Non-returnable items

We do not accept returns on sale items, gift cards, or any consumable beverage products.

How to request a refund or return

Email info@drinkweird.com before sending anything back. Items returned without prior authorization will not be accepted. Once we receive and inspect your return, we'll let you know whether it's approved. Approved refunds are issued to your original payment method. Processing times vary by bank or card issuer.

Exchanges

We don't process direct exchanges. Return the item following the steps above, then place a new order for the item you want.